Practice standards

RCVS LogoThe RCVS Practice Standards Scheme (PSS) is a voluntary initiative to accredit veterinary practices in the UK.

Through setting standards and carrying out regular assessments, the Scheme aims to promote and maintain the highest standards of veterinary care.

It offers peace of mind to clients of accredited practices and a more informed choice to the animal-owning public.

To become accredited, practices volunteer for rigorous assessment every four years and will have met a range of minimum standards including hygiene, 24-hour emergency cover, staff training, certain types of equipment and cost estimation procedures.

Practices are also subject to spot checks between assessments.

Marske Veterinary Practice has been accredited with:

RCVS General Practice – Small Animals

To be accredited as an RCVS General Practice, Marske Veterinary Practice must satisfy the Core Standards:

  • Put in place arrangements for 24-hour emergency cover for patients (this might be done by the practice itself, or through arrangements with another practice or emergency service provider).
  • Have appropriately trained staff for work undertaken (veterinary qualifications and insurance are checked).
  • Comply with minimum standards of cleanliness and hygiene.
  • Make clients aware of arrangements for checking and monitoring patients kept in overnight.
  • Ensure clients are given estimates of costs of treatments and consent to procedures undertaken.
  • Have basic diagnostic and surgical equipment for the work undertaken – these must be installed and maintained in accordance with health and safety requirements.
  • Have an effective policy for communication with clients.

In addition to the Core Standards must satisfy the following to be accredited with General Practice:

  • Have a system for monitoring the outcome of treatments.
  • Show ongoing commitment to education and training of staff.
  • Keep premises clean and well maintained.
  • Have a policy for communicating with clients and looking at feedback.
  • Have access to laboratory facilities for diagnostic testing.